Shipping policy

Processing Time
All orders are processed within 5 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 5-10 business days

• Expedited Shipping: 2-3 business days

Delivery delays can occasionally occur due to carrier volume, weather, or other factors beyond our control.

Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages & Lost Packages
We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently [insert policy, e.g., ship only within the United States / offer international shipping to select countries]. Additional duties, taxes, or customs fees may apply and are the responsibility of the customer.

Contact Us
For questions about your order or shipping status, please contact us at rebecca@mamastravelbug.com